AAvox

Every customer conversation.One intelligent workspace.

Avox helps B2C teams respond faster, convert more conversations, and keep every customer in context across WhatsApp and email.

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Trusted by 300+ businesses to stay closer to their customers
Conversations
Njeri Mwangi

Can you help me update my order?

Brian Otieno

Re: Delivery confirmation

Amina Hassan

Thank you, that solved it.

NM
Njeri MwangiWhatsApp · Returning customer
Hi, I need to change the delivery address for my order.
Avox found the active order and prepared a reply using the latest customer context.
Absolutely, Njeri. I found your order. Please send the new delivery address and I’ll update it for you.
Perfect — sending it now. Thank you!
Reply to Njeri…

Helping customer-obsessed teams turn conversations into lasting relationships

Digitaliquids Cloud Technologies
RViBS
Civolytics
Climovate Technologies

One inbox for the channels your customers already use.

Keep WhatsApp and email work clearly separated while giving your team one place to understand the customer, collaborate, and act.

WhatsAppEmail

Move from message to resolution without losing context.

Route conversations, manage channel-specific contacts, use approved templates, and keep the full customer history close to every reply.

New sales enquiryAI qualified · assigned to Sales
Ready
Order supportCustomer history attached
In progress
Delivery follow-upResolved across WhatsApp and email
Done

Built for the pace of B2C customer engagement.

Avox brings the work that usually lives across tabs, phones, and spreadsheets into an operational system your whole team can trust.

Respond as one team

Share ownership, assignments, and customer context so every conversation gets a clear next step.

Keep channels clean

Manage WhatsApp contacts inside WhatsApp and email contacts inside email—without mixing consent or channel rules.

Improve what customers feel

See response, delivery, and engagement patterns so teams can remove friction and follow up with confidence.

40 hrssaved every week through a more efficient customer-response workflow.
Avox has transformed how our team manages customer conversations, saving us 40 hours every week and helping us respond faster.
Lucy WamugundaDigital Marketing Specialist, Rift Valley Institute of Business Studies

Give every customer a faster path to the right answer.

See how Avox brings WhatsApp, email, AI assistance, and your customer-facing team into one clear operating rhythm.